Refund Policy — Notion-mind
Effective Date 2026-09-25
This page summarises the refund rules in Sections 6 to 8 of our Terms of Service. If anything here differs from the Terms, the Terms prevail.
14-day full refund
- Pro subscriptions are refunded in full if you ask within 14 days of the payment date, for any reason.
- This applies to monthly and yearly plans alike, whether or not you used the Service.
- Each automatic renewal starts a new 14-day window from the renewal payment date.
- For EU/EEA consumers this is your statutory right of withdrawal under Directive 2011/83/EU. We do not ask you to waive it.
After 14 days
- Fees are non-refundable. If you cancel, you keep Pro features until the end of the current billing period.
- If the Service is unavailable for more than 24 consecutive hours due to our fault, we refund the affected period or extend your subscription.
- If we discontinue the Service, we refund the unused part of your subscription.
How to request a refund
- Email sangjincha719@gmail.com with the email address you paid with and the payment date.
- Or use the Paddle customer portal linked in your receipt email.
- We start the refund within 3 business days of your request, to the original payment method. Your card issuer may take a few more days to post it.
How to cancel
- Cancel anytime from the plan menu in the Service settings or from the Paddle customer portal.
- Cancellation takes effect at the end of the current billing period; you will not be charged again.
Who charges you
Pro subscriptions are sold and charged by our Merchant of Record, Paddle.com Market Ltd (United Kingdom). The charge may appear on your statement as "PADDLE.NET* NOTIONMIND".